CourtReserve

Introducing
CourtReserve at the Pickle Factory! 

CourtReserve is our online management tool we use that allows you to seamlessly view, register, and pay for all activities at the Pickle Factory, including court bookings, lessons, and special events. Access CourtReserve through its web portal or by downloading the CourtReserve App from your preferred App Store.

Features and BenefitsBK1_1066

  • Easy Access: Download the app, visit the CourtReserve website, or check out the integrated CourtReserve Programs List on our website.

  • Book Anytime, Anywhere: Securely book courts, lessons, and other services directly from the app.

  • Stay Updated: Receive notifications and reminders for your bookings to keep your schedule on track.

  • No Cost to You: The app is completely free to download and use.
 

Frequently Asked Questions

Is the app available on both Android and iOS?
Yes, the CourtReserve App is available for both Android and iOS devices.

Do I need to pay to download or use the app?
No, the app is free to download and use. Simply search for "CourtReserve" in your app store and download it without any charges.

Can I directly book courts, lessons, and other services from the app?
Yes, the app allows you to make all your bookings directly.

Will I receive notifications or reminders for my bookings through the app?
Yes, the app provides notifications and reminders to help you manage your schedule effectively.

How secure is my personal information on the app?
For details on security and privacy, please refer to the information provided about CourtReserve in your App Store.

Why can't I register for a specific event? 
If you encounter an error while trying to register for an event, it may be due to not meeting the eligibility requirements, such as Player Rating. Contact our front counter staff and they can assist you in understanding or updating your Player Rating.

What if I get an error saying "No Family Members are eligible. See restrictions below."?
This error also relates to eligibility requirements for events, commonly due to Player Rating. If you get an error message when trying to register for an Event, most likely it is because you are not eligible, or do not meet the special requirements to register for this specific Event. The most common is Player Rating. Many of the Events require players to have a certain Player Rating. If you do not have a Player Rating or are interested in having your current Player Rating reevaluated, just let the front counter staff know the next time you visit.

Need Help?
For any issues or inquiries regarding the app, please contact Joe Ocampo, our Pickleball Director, at jocampo@thearenaclub.com.

Explore what the Pickle Factory has to offer through CourtReserve today and enhance your playing experience with us!